Citizens’ League · Operation Citizen · Start with your concern

Begin with your question

A concern becomes work when the next act is clear.

Use: Action selector. Describe what you need and leave with one citizen lever, the evidence to bring, and the place to begin.

You may need a record, a public answer, or a change in a rule. Start there. Operation Citizen connects the evidence with an actor, a lawful route, and a way to follow the result.

Start with the part you already know

Choose the question closest to yours.

Select a door to see its job, a real example from the kit, and the material that helps you continue. There is no required order. Choose one question and the page will show a useful next step.

You, the citizen
Bring one question. Use the door that serves it.

The work returns to the evidence.

Public condition → evidence → finding → citizen lever → responsible actor → lawful instrument → action → blocker or outcome → measure again

For the comment examples, the record currently stops short of a verified agency outcome. That gap belongs in the action file. It is the next question to check, not a blank to fill with a success claim.

Seven levers / Choose by the decision

What kind of action does your question need?

Select the closest description. Read the full brief and its limits before using the route. A personal benefit appeal or other deadline may require its own process; a complaint elsewhere does not replace it.

Three questions to choose a first step

Choose the answers above, then show your first step. You can also browse all seven briefs below.

Finish with a record someone else can use.

Write the exact request, source, receiving office, and date. Use the worksheet linked to the selected lever. Save the final submission separately from drafts. Set a return date and name the evidence that would show a result.

The first useful outcome is a question the right office can answer. The next is a record of what it did.

Source material: complete Field Guide, eight worksheets, source and verification notes. The seven displayed briefs preserve the reading edition’s full text. The six question explanations are based on the kit examples and research.

More ways to act

The seven levers are a starting point. These guides explain additional routes, with preparation steps, source notes and ways to track the result.

Read or print the 21-page supplement, including stronger public-comment guidance. See how these routes connect to the seven levers.

Return to the book

Return to the place in the long-form reading that brought you here:

These links preserve your place in the current reading copy. Final printed page numbers and QR addresses will be added after the publication version is selected. .